Member FDIC

By federal law, as of 1/1/2013, funds in a noninterest-bearing transaction account (including an IOLTA/IOLA) will no longer receive unlimited deposit insurance coverage, but will be FDIC-insured to the legal maximum of $250,000 for each ownership category.   

For more information visit http://www.fdic.gov/deposit/deposits/unlimited/expiration.html.

National Bank of New York City would like you to be aware of a telephone and/or e-mail scam that is very popular during this time of economic crisis.  Someone will contact you claiming to be your bank and tell you there is something wrong with your account and you are requested to close it as soon as possible.  It order to validate the call, the caller asks you to enter some of your personal financial information into the phone keypad (or in a return e-mail).  The requested information could be your Social Security number or your account number at the bank.  These calls usually occur after normal banking hours and sound very urgent and official.  In some cases, the actual bank number appears in the caller identification display.  This scam is known as “phishing” and the ability to make their phone number appear as the bank’s number is called “spoofing”.

No bank will contact you requesting your personal information or passwords unsolicited.  If you receive a call or an e-mail do not reply or enter any information at all no matter how official or real the message appears to be.  Contact the bank using a telephone number that you already have and tell them what happened.  Do not use the reply button or the telephone number that might appear in the e-mail.  Do not use the redial feature on the phone or call the number that appears in the display (unless the number in the display is one you are positive is the actual number of the bank). 

 We at National Bank of New York City do not contract for anyone to call you, unsolicited, after hours.  If our employees have to call you for any reason, they should already have all the account information they need before the call and should not have to ask you for your information.  These telephone calls would only take place between the hours of 8:30 A.M. and 5:00 P.M.  We are proud of our personal service and work hard to protect our customer’s information. 

Send mail to CustomerSupport@nbnyc.com with questions or comments about this web site.
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