National Bank of 

 New York City

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National Bank of New York City would like you to be aware of a telephone and/or e-mail scam that is very popular during this time of economic crisis.  Someone will contact you claiming to be your bank and tell you there is something wrong with your account and you are requested to close it as soon as possible.  It order to validate the call, the caller asks you to enter some of your personal financial information into the phone keypad (or in a return e-mail).  The requested information could be your Social Security number or your account number at the bank.  These calls usually occur after normal banking hours and sound very urgent and official.  In some cases, the actual bank number appears in the caller identification display.  This scam is known as “phishing” and the ability to make their phone number appear as the bank’s number is called “spoofing”.

No bank will contact you requesting your personal information or passwords unsolicited.  If you receive a call or an e-mail do not reply or enter any information at all no matter how official or real the message appears to be.  Contact the bank using a telephone number that you already have and tell them what happened.  Do not use the reply button or the telephone number that might appear in the e-mail.  Do not use the redial feature on the phone or call the number that appears in the display (unless the number in the display is one you are positive is the actual number of the bank). 

 We at National Bank of New York City do not contract for anyone to call you, unsolicited, after hours.  If our employees have to call you for any reason, they should already have all the account information they need before the call and should not have to ask you for your information.  These telephone calls would only take place between the hours of 8:30 A.M. and 5:00 P.M.  We are proud of our personal service and work hard to protect our customer’s information. 

 

 

 

 

 

"...rated as one of the top banks."

Sheshunoff Information Services

 

"...one of the safest, credit-worthy banks in the United States."

Bauer Financial Reports, Inc.

 

 

Our Mission

The mission of National Bank of New York City will be to provide premium quality service with enhanced relationships to business owners and business professionals.    The bank will provide product lines and services that meet financial and personal needs of the community in an accessible and responsible manner.

National Bank of New York City will be privately owned and efficiently operated.    The Board of Directors and Advisory Board members represent local businesses and professional practitioners.  With strong ties, the bank will enhance both the economic and cultural development of the community it serves.

Service Area:  The Greater New York Area.

 ATM Access

With your ATM card, access to your bank account is easy and convenient.  Our participation in the NYC and CIRRUS ATM networks makes it possible to access your account from thousands of locations across the country, 24 hours a day.   

Direct Deposit

No more hassle of going to the bank to make deposits.  Your entire check can be deposited to your account.  Your  money is at the bank promptly and safely.  Talk to your payroll department about how to set this up.

Extended Hours

Our Flushing office is open Monday thru Friday from 9:00 am to 5:00 PM for all your banking needs.

Free Parking

When visiting our Flushing office, please use our large, convenient, and free parking lot adjacent to the bank.

Drive-Up Window

Instead of coming in, you can just pull right up to our Drive-up window Monday thru Friday 9:00 am to 5:00 PM.

 

Contact Information

Telephone
718-358-4400
FAX
718-358-4488
Postal address
136-29 38th Avenue
            Flushing, NY 11354-4112
Electronic mail
General Information: CustomerSupport@nbnyc.com

Send mail to CustomerSupport@nbnyc.com with questions or comments about this web site.
Copyright © 1998 National Bank of New York City


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